Online CRM in India

One of the most important feature of any effective online CRM is the seamless access to all the information anytime, anywhere through the use of the Internet. Maple CRM being an online CRM offers this and much more.

From Sales Automation to Email Marketing, from Contacts Manager to sending bulk SMS, from managing customer service to regular follow-ups, Maple CRM provides an easy to use and a powerful CRM solution that can help you to minimize your administrative work and maximize your business success.

Online CRM or Cloud based CRM comes with cost effective packages meaning there won’t be heavy investments for hardware or server. The solution is simply accessible over the internet and there is no wastage of time for installation or setting it up. Online CRM is an effective solution for small businesses.

Maple CRM comes with variety of features that can ease your day to day business functions. Here are few of the Maple CRM highlights:

  • Customer Management
  • Contact Management
  • Activities and Schedules
  • Follow ups and Calendar
  • Email Campaign
  • SMS facilities
  • Dashboard and Reports
  • Auto Reminders to email
  • Lead Management
  • Website query management
  • Activity notes
  • Quotation and Invoice management
  • Product Catalogue
  • Charts & Analysis etc
  • Integrations
Maple provides an automated CRM system which increases the efficiency of customer service and sales followups and helps in managing the interactions easily.
Contact us today to discuss your cloud computing needs. Moving services to the cloud can be a complex task, but we can make it easy and a worry free process.

Guide to Cloud Computing

Enterprises have been making technological investments to keep up with the growing IT and web demands. The emerging technological applications and mobile trends have fulfilled the user expectations for communications and accessibility.

The cloud is a way for enterprises to quickly and easily tap computing, storage, software, development and network resources on demand. This model has offloaded the capital investments and has reduced the operational expenses.

The cloud computing can be defined as pool of hardware, software and operational resources offered by a third party to business users. The cloud is increasingly becoming the buzz of the market because of its virtualization and workflow automation that has enabled the businesses to work in a flexible mode to improve business process and increase profits.

Here are some of the noted primary characteristics of a cloud computing solution.

Virtualization – Moving the entire setup like servers, networks, desktops etc to the virtual cloud.
Centralization – Putting the applications, servers and storage location to one centralized location.
Automation – Automating the business functions to reduce the work load.
Internet Reliance – Extensive use of the internet for deployment and access
Self Service – Users can configure and choose the resources and services as required by themselves online.
Pay-as-you-go – Users need to pay for consuming the service as per the usage. No investments or up-front costs.
Simplification – Less complications in the use of services and in terms of maintenance as the provider takes care of all the upgrades and maintenance.
Technology convergence – enables convergence of multiple technology and makes it possible for integrations.

The cloud setup allows enterprises to control their IT costs through usage. Paying only for the resources an enterprise uses sounds like an attractive model. The cloud model enables enterprises to try things out with no upfront cost or commitment and pay for only the monthly usage.

For more cloud computing articles, visit Clientfisher Blog