{"id":127,"date":"2012-01-05T10:07:24","date_gmt":"2012-01-05T10:07:24","guid":{"rendered":"http:\/\/maplecrm.com\/blog\/?p=127"},"modified":"2012-01-05T10:07:24","modified_gmt":"2012-01-05T10:07:24","slug":"maple-for-sales-marketing-and-customer-service","status":"publish","type":"post","link":"https:\/\/maplecrm.com\/blog\/maple-for-sales-marketing-and-customer-service\/","title":{"rendered":"Maple for Sales, Marketing and Customer Service"},"content":{"rendered":"<p>Maple deals with Sales, Marketing &amp; Customer Management.<\/p>\n<p>Maple&#8217;s Sales &amp; Marketing module enables you to analyze the entire sales cycle and successfully manage your sales pipeline and marketing campaigns.<\/p>\n<p>The core functions of Sales &amp; Marketing tool are:<br \/>\n\u2022 Email &amp; SMS Marketing<br \/>\n\u2022 Lead generation from website, email or spreadsheets (MS Excel file)<br \/>\n\u2022 Marketing campaigns automation.<br \/>\n\u2022 Lead to Sale funnel management<br \/>\n\u2022 Bulk SMS (India mobile numbers only)<br \/>\n\u2022 Design HTML email templates<br \/>\n\u2022 Grouping &amp; Tagging<br \/>\n\u2022 Reports and Graphs for analysis<\/p>\n<p>Maple provides an automated CRM system which increases the efficiency of customer service and manages the interaction easily.<\/p>\n<p>The core functions of Customer Management are:<\/p>\n<p>\u2022 Service query created automatically from website\/email\/zipdial<br \/>\n\u2022 Activities and Schedules to manage work<br \/>\n\u2022 Automated response to customers on service query status<br \/>\n\u2022 Schedule SMS \u2013 Alerts to customer<br \/>\n\u2022 Automatic of Tickets to employees<br \/>\n\u2022 Send email and sms to customers<br \/>\n\u2022 Document management and Product Catalogue<\/p>\n<p>Visit\u00a0<a href=\"http:\/\/maplecrm.com\/Maple_CRM_features.php\">http:\/\/maplecrm.com\/Maple_CRM_features.php<\/a>\u00a0to know the features of Maple CRM.<\/p>\n<pre><\/pre>\n","protected":false},"excerpt":{"rendered":"<p>Maple deals with Sales, Marketing &amp; Customer Management. Maple&#8217;s Sales &amp; Marketing module enables you [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[3,14],"class_list":["post-127","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-crm-software","tag-crm-solution"],"_links":{"self":[{"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/posts\/127","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/comments?post=127"}],"version-history":[{"count":2,"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/posts\/127\/revisions"}],"predecessor-version":[{"id":129,"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/posts\/127\/revisions\/129"}],"wp:attachment":[{"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/media?parent=127"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/categories?post=127"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/tags?post=127"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}