{"id":1288,"date":"2023-10-12T07:27:58","date_gmt":"2023-10-12T07:27:58","guid":{"rendered":"https:\/\/maplecrm.com\/blog\/?p=1288"},"modified":"2025-09-17T08:42:24","modified_gmt":"2025-09-17T08:42:24","slug":"lead-tracking-and-follow-up","status":"publish","type":"post","link":"https:\/\/maplecrm.com\/blog\/lead-tracking-and-follow-up\/","title":{"rendered":"Lead tracking and follow-ups with Maple CRM"},"content":{"rendered":"\n<p>\ud83d\udd56 4 min read  |  Maple CRM<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-10.png\"><img loading=\"lazy\" decoding=\"async\" width=\"966\" height=\"542\" src=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-10.png\" alt=\"\" class=\"wp-image-2654\" srcset=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-10.png 966w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-10-300x168.png 300w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-10-768x431.png 768w\" sizes=\"auto, (max-width: 966px) 100vw, 966px\" \/><\/a><\/figure>\n\n\n\n<p>Do you ever think of going &#8216;THAT EXTRA MILE&#8217; for capturing leads and ensuring nothing goes amiss?<\/p>\n\n\n\n<p>If you&#8217;re into sales management or an enthusiast, you can resonate very well when we say that leads are the greatest asset for a business and the most valuable one too.  <\/p>\n\n\n\n<p>In a demographically, culturally and professionally diverse population, it&#8217;s common to get poured in a huge amount of inquiries. <\/p>\n\n\n\n<p>Point here is that no prospective lead should be perdue and no irrelevant lead should eat up the efforts of the sales executive. The tracking of leads, relevant notifications and escalations should be aligned in such a way that they are intuitive and easy to follow.<\/p>\n\n\n\n<p>What does Maple CRM do to ensure proper lead tracking and perfect follow ups?<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-vivid-red-color has-text-color\">Lead Tracking in Maple CRM<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. <strong>Centralized Lead Capture<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2023\/10\/Online-LEad-Capture.png\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2023\/10\/Online-LEad-Capture.png\" alt=\"Lead capture from social media\" class=\"wp-image-2655\" srcset=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2023\/10\/Online-LEad-Capture.png 800w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2023\/10\/Online-LEad-Capture-300x188.png 300w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2023\/10\/Online-LEad-Capture-768x480.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automatically pulls leads from:\n<ul class=\"wp-block-list\">\n<li>Website forms<\/li>\n\n\n\n<li>Landing pages<\/li>\n\n\n\n<li>Facebook\/Instagram Lead Ads<\/li>\n\n\n\n<li>Email campaigns<\/li>\n\n\n\n<li>WhatsApp\/Chat integrations<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Every incoming lead is logged with <strong>source, timestamp, and owner<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p>\ud83d\udd39This ensures that no leads are lost in the capture stage and every lead comes with a notification to the assigned executive.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">2. <strong>Lead Qualification &amp; Categorization<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-11.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"498\" src=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-11-1024x498.png\" alt=\"\" class=\"wp-image-2656\" srcset=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-11-1024x498.png 1024w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-11-300x146.png 300w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-11-768x373.png 768w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-11.png 1051w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Leads can be auto-tagged based on:\n<ul class=\"wp-block-list\">\n<li>Service\/product interest<\/li>\n\n\n\n<li>Region or branch<\/li>\n\n\n\n<li>Priority level or lead score<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>This lead tagging ensures that leads are properly categorized. This segregation helps the executives to prioritize their leads and chronologize the communication accordingly,<\/p>\n\n\n\n<p>\ud83d\udd39<strong>Custom Views<\/strong> <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-14.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"336\" src=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-14-1024x336.png\" alt=\"\" class=\"wp-image-2659\" srcset=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-14-1024x336.png 1024w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-14-300x99.png 300w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-14-768x252.png 768w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-14.png 1136w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p>In Maple CRM, <strong>Custom Views<\/strong> allow users to personalize how they see their leads, contacts, or deals based on specific criteria. Each user can create tailored filters like lead status, source, assigned executive, or follow-up dateand save them as custom views. This helps sales teams quickly focus on the most relevant records without sifting through the entire database. By showing only what matters to each user, custom views improve productivity and make lead management more organized and efficient.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3. <strong>Automated Lead Assignment<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-15.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1008\" height=\"447\" src=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-15.png\" alt=\"Lead allocation in Maple CRM\" class=\"wp-image-2661\" srcset=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-15.png 1008w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-15-300x133.png 300w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-15-768x341.png 768w\" sizes=\"auto, (max-width: 1008px) 100vw, 1008px\" \/><\/a><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Rules can assign new leads to specific sales executives or teams based on:\n<ul class=\"wp-block-list\">\n<li>Availability<\/li>\n\n\n\n<li>Geography<\/li>\n\n\n\n<li>Product\/service expertise<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>\ud83d\udd39 This ensures the leads are gone to the best executive responsible\/expert to handle that lead. Saves time and gives an impeccable experience to the client.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-vivid-red-color has-text-color\">Follow-Up Management in Maple CRM<\/h2>\n\n\n\n<p>Once leads are captured and assigned, Maple CRM ensures systematic follow-ups:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. <strong>Follow-up Scheduling &amp; Reminders<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-16.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"457\" src=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-16-1024x457.png\" alt=\"\" class=\"wp-image-2664\" srcset=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-16-1024x457.png 1024w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-16-300x134.png 300w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-16-768x343.png 768w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-16.png 1032w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Users can log calls, meetings, or emails and set <strong>next follow-up dates<\/strong>.<\/li>\n\n\n\n<li>Built-in <strong>reminder notifications (email\/in-app)<\/strong> alert salespeople when follow-ups are due.<\/li>\n<\/ul>\n\n\n\n<p>\ud83d\udd39 <em>Benefit:<\/em> No missed follow-ups and timely engagement.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">5. <strong>Communication Tracking<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-18.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-18.png\" alt=\"\" class=\"wp-image-2666\" width=\"495\" height=\"282\" srcset=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-18.png 901w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-18-300x171.png 300w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-18-768x438.png 768w\" sizes=\"auto, (max-width: 495px) 100vw, 495px\" \/><\/a><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All communications (emails, calls, WhatsApp chats) can be recorded in the lead timeline.<\/li>\n\n\n\n<li>Shows a <strong>complete history<\/strong> of interactions with each lead.<\/li>\n<\/ul>\n\n\n\n<p>\ud83d\udd39 If, at any point, the lead has to be re-assigned to any other team member, they can pick up the conversation without losing context and continue the process without any hurdle.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">6. <strong>Pipeline &amp; Status Tracking<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-19.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1017\" height=\"553\" src=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-19.png\" alt=\"\" class=\"wp-image-2669\" srcset=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-19.png 1017w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-19-300x163.png 300w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-19-768x418.png 768w\" sizes=\"auto, (max-width: 1017px) 100vw, 1017px\" \/><\/a><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visual dashboards show where each lead is in the sales funnel (New, Contacted, Qualified, Converted, Lost).<\/li>\n\n\n\n<li>Managers can monitor lead aging and pending tasks.<\/li>\n<\/ul>\n\n\n\n<p>\ud83d\udd39 It&#8217;s a one-page display of the overall progress of all leads and opportunities. Maple CRM further improves this experience by <strong>customizing dashboard <\/strong>for each and every executive.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">7. <strong>Reports &amp; Analytics<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2024\/06\/Blog-Pics-17.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2024\/06\/Blog-Pics-17-1024x535.png\" alt=\"Reports\" class=\"wp-image-1638\" srcset=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2024\/06\/Blog-Pics-17-1024x535.png 1024w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2024\/06\/Blog-Pics-17-300x157.png 300w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2024\/06\/Blog-Pics-17-768x401.png 768w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2024\/06\/Blog-Pics-17.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Track metrics like:\n<ul class=\"wp-block-list\">\n<li>Number of follow-ups done<\/li>\n\n\n\n<li>Response time<\/li>\n\n\n\n<li>Lead-to-conversion ratio<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Managers can see <strong>who followed up when, and with what outcome<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\" style=\"grid-template-columns:64% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"978\" height=\"560\" src=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-20.png\" alt=\"\" class=\"wp-image-2671 size-full\" srcset=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-20.png 978w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-20-300x172.png 300w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2025\/09\/image-20-768x440.png 768w\" sizes=\"auto, (max-width: 978px) 100vw, 978px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p>\ud83d\udd39 The super- useful feature of NON-FOLLOWED UP leads enables the executives and managers to quickly glance through all the leads to whom contact has not been done in the last 24-48 hours and immediate action can be taken.<\/p>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-cyan-blue-color\">Lead follow up automation <\/mark><\/h2>\n\n\n\n<p>Once the leads are prioritised and put in the respective buckets, an action plan can be set &#8211; <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automatic mail to the leads <\/li>\n\n\n\n<li>Automatic message to confirm receipt of their inquiry<\/li>\n\n\n\n<li>Notification to the lead owner to call the lead<\/li>\n\n\n\n<li>Action prompts to the lead owner to attend the lead and put up follow ups<\/li>\n<\/ul>\n\n\n\n<p>These steps will ensure that no lead goes amiss, no lead gets leaked and your contacts get a better experience than most other businesses who don&#8217;t have this system in place. <\/p>\n\n\n\n<p class=\"has-luminous-vivid-orange-color has-text-color\"><a href=\"https:\/\/maplecrm.com\"><strong><span style=\"text-decoration: underline;\"><span class=\"has-inline-color has-vivid-cyan-blue-color\">Maple CRM<\/span><\/span><\/strong><\/a> <span class=\"has-inline-color has-black-color\">enhances your business to<\/span> <strong>upto 5 folds<\/strong> with it&#8217;s most user friendly interface, flexibility in configuration and most prompt customer support.<\/p>\n\n\n\n<p class=\"has-text-align-center has-luminous-vivid-amber-background-color has-background\">Running a business? Get <strong><a href=\"https:\/\/maplecrm.com\/demo-request\/immi-crm-demo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Maple CRM<\/a><\/strong>, get sorted!<\/p>\n\n\n\n<p style=\"font-size:19px\"><strong>Maple CRM provides a robust system for management of the entire workflow- right from lead management, client management, service management and support management.<\/strong><\/p>\n\n\n\n<p>Connect with Maple CRM team today and schedule a demo as per your convenient time!<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-75 has-custom-font-size\" style=\"font-size:24px\"><a class=\"wp-block-button__link has-white-color has-luminous-vivid-orange-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/sales.maplecrm.com\/requehttps:\/\/sales.maplecrm.com\/enquiry\/schedule-demo\/\"><strong>Schedule Demo<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center has-luminous-vivid-amber-color has-text-color has-medium-font-size\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-cyan-blue-color\">Maple <\/mark><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">CRM<\/mark>: <mark style=\"background-color:rgba(0, 0, 0, 0);color:#daaf14\" class=\"has-inline-color\">Sales and Process management software for SMEs. <\/mark><\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-style:normal;font-weight:600\">                    The most user-friendly and smart software for thriving businesses for an automated workflow which boosts productivity.<\/p>\n\n\n\n<p class=\"has-text-align-center has-white-color has-vivid-green-cyan-background-color has-text-color has-background has-medium-font-size\"><strong>info@maplecrm.com   |      +91 9+91 9538925641<\/strong>    |    www.maplecrm.com<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"393\" src=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2023\/10\/Landing-Page-pi.png\" alt=\"Maple CRM, CRM software, CRM for Immigration, Canada Immigration, RCCIC, Visa Processing, Immigration Consultants, Maple CRM for Immigration consultants, Best Immigration software in Dubai, Lead management software Dubai, lead management software India, Process Management software, Operations Management Software, Lead and Process Management, Document Management, Agreement generation in CRM, Immigration CRM in Dubai, Best Immigration software, Free Immigration Software, Free CRM, Best CRM, Client Management system, Sales management, task management software\" class=\"wp-image-1296\" srcset=\"https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2023\/10\/Landing-Page-pi.png 800w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2023\/10\/Landing-Page-pi-300x147.png 300w, https:\/\/maplecrm.com\/blog\/wp-content\/uploads\/2023\/10\/Landing-Page-pi-768x377.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udd56 4 min read | Maple CRM Do you ever think of going &#8216;THAT EXTRA [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[535,534],"tags":[],"class_list":["post-1288","post","type-post","status-publish","format-standard","hentry","category-crm-software","category-software-for-business"],"_links":{"self":[{"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/posts\/1288","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/comments?post=1288"}],"version-history":[{"count":12,"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/posts\/1288\/revisions"}],"predecessor-version":[{"id":2694,"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/posts\/1288\/revisions\/2694"}],"wp:attachment":[{"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/media?parent=1288"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/categories?post=1288"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/tags?post=1288"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}