{"id":192,"date":"2012-04-25T06:22:04","date_gmt":"2012-04-25T06:22:04","guid":{"rendered":"http:\/\/maplecrm.com\/blog\/?p=192"},"modified":"2012-04-25T06:26:47","modified_gmt":"2012-04-25T06:26:47","slug":"crm-with-sms-integration","status":"publish","type":"post","link":"https:\/\/maplecrm.com\/blog\/crm-with-sms-integration\/","title":{"rendered":"CRM with SMS integration"},"content":{"rendered":"<p>Being able to communicate through SMS keeps your customers or employees informed in real time and dramatically reduces the cost and time associated with the process tasks maintaining a positive customer experience with your business.<\/p>\n<p><strong>SMS based solutions<\/strong> can improve the profitability with simple short SMS as it includes integrated <strong>SMS campaigns<\/strong>, <strong>automated SMS response<\/strong> and reduces the need for basic outbound calls. It can also help in automating followup and manage new sales opportunities.<\/p>\n<p><strong>Maple CRM<\/strong> can be easily integrated with other systems to automate the SMS based workflow of organization infrastructure and reduces the communication overheads. <strong>SMS integration\u00a0<\/strong>includes sending &amp; receiving of information through SMS and processing the same for further communication. Maple ensures that SMS communications can effortlessly keep running and it can provide continuous and consistent SMS delivery.<\/p>\n<p>How outgoing SMS can work out for business scenarios?<\/p>\n<ul>\n<li>Sending SMS to potential customers<\/li>\n<li>Sending out SMS alert or reminders for an appointment or event<\/li>\n<li>Sending out SMS to sales agents who are on the field to call the customer<\/li>\n<\/ul>\n<p>How incoming SMS can work out for various business scenarios?<\/p>\n<ul>\n<li>Field engineers\/technican to\u00a0receive\u00a0sales or customer support cases when they are on the move.<\/li>\n<li>Voting\/Polling\/Surveys\/Contest<\/li>\n<li>Registration for events, service or programs.<\/li>\n<\/ul>\n<p>Other key Features of Maple CRM with SMS Integration:<\/p>\n<ul>\n<li>SMS templates<\/li>\n<li>Bulk SMS<\/li>\n<li>Personalized SMS to targeted customer<\/li>\n<li>Send thank you SMS, SMS for greetings or wishes to customers<\/li>\n<li>Order status update to customer through SMS.<\/li>\n<li>Advertisements or promotions through SMS<\/li>\n<li>SMS reminders to customers on payment\/renewal\/next service date etc<\/li>\n<li>Facilitate people to subscribe to your updates via SMS.<\/li>\n<li>SMS campaigns<\/li>\n<li>Two-way SMS<\/li>\n<\/ul>\n<p>Check out few of the <a href=\"http:\/\/maplecrm.com\/sms-based-crm-from-maplecrm.php\">sample SMS configurations from Maple CRM<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Being able to communicate through SMS keeps your customers or employees informed in real time [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[100,23,97,3,70,94,101,92,95,5,91,48,99,90,96,98,93],"class_list":["post-192","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-crm-and-sms-integration","tag-crm-for-business","tag-crm-integration-with-sms","tag-crm-software","tag-crm-software-india","tag-easy-to-use-crm","tag-integration-of-crm-and-sms","tag-lightweight-crm","tag-online-crm","tag-online-crm-software","tag-rule-based-crm","tag-small-business-crm","tag-sms-and-crm-integration","tag-sms-based-crm","tag-sms-based-crm-for-small-business","tag-sms-with-crm-integration","tag-user-friendly-crm"],"_links":{"self":[{"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/posts\/192","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/comments?post=192"}],"version-history":[{"count":5,"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/posts\/192\/revisions"}],"predecessor-version":[{"id":195,"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/posts\/192\/revisions\/195"}],"wp:attachment":[{"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/media?parent=192"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/categories?post=192"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/maplecrm.com\/blog\/wp-json\/wp\/v2\/tags?post=192"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}