Maple CRM: Software built uniquely for Immigration consultants. Better management of Sales, Operations and Documents.
With ever-increasing population migrating across countries and continents, the turnover of processes in Immigration Service businesses keeps reaching higher numbers day by day. Immigration types, documents, mandatory checks, assessment tests and a huge number of other processes constitute the entire process of registration of a candidate for a Visa procedure up to getting the Visa stamped.
In this journey, documentation plays a very critical and major role. Document requirements vary as per the Visa type and the country. Communicating the document check list to the clients, easing the procedure document submission and authenticating the documents are the foundation steps towards Visa stamping procedure.
While a majority of thriving Immigration Consultants use a software for management of overall operations, it becomes a real concern when it comes to seamless document management and secured storage of the documents.
Maple CRM is a uniquely built software for immigration consultants for end to end immigration process management – starting right from lead management, up to visa stamping procedure – all managed from a single platform.
Client Portal in Maple CRM
Maple CRM provides a platform (CRM system) for Immigration Consultants for management of leads, clients and processes. Client portal is one of the facets of this CRM.
It is an online portal in which clients can login and get latest updates on their Visa process status, Payment details and Invoices, Documentation details and also Immigration Processing Officer can communicate with the clients through this platform.
Document checklist in Client Portal
Based on Visa process requirements, document checklist can be custom defined in Maple CRM.
This document checklist can be shared with clients. They can upload the documents as needed in the portal. Immigration consultant will be notified of the document upload in their CRM and they can view, check and take the documents for further processing from there.
Let’s have a look at the process in detail:
List of documents can be custom configured, selected and sent to the clients. Mandatory and non mandatory documents can be marked as required.
Clients get notified on the portal when the document checklist is sent. They can view the list and upload the documents right from their phone. Immigration consultants can view the status of the documents in their CRM.
This maintains a transparency in the process and any actions are updated in real time.
Clients can upload jpg, pdf or png files of their documents in the portal. Uploaded documents can be reviewed by the clients and if found proper, can be submitted from the portal.
Immigration Consultants get notified of document submission in their CRM system. Upon which, they can re-check the documents and convert them into final documents and take for further processing.
Convenience of the clients to upload the documents and seamless updates in the CRM make the entire process smooth and error-free.
Maple CRM is the most recommended Immigration CRM for effective management of sales, processes, Visa Process Tasks, Documentation and Invoicing.
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