🕖 2 min read | Maple CRM
Managing leads effectively begins with capturing them from the right sources. Businesses today generate leads through multiple channels like websites, social media, email campaigns, partner portals, or third-party platforms. Without proper integration, tracking and managing these leads becomes chaotic, leading to missed opportunities. Maple CRM solves this challenge by offering seamless integration with various lead sources, ensuring every inquiry is captured, tracked, and nurtured within a single system.
Maple CRM facilitates Lead Source integration from most of the sources from which leads are received. Some are as below:
When leads flow in from multiple platforms, manual entry not only consumes time but also increases the risk of errors or duplication. Lead source integration in Maple CRM ensures:
- No lead is missed – all inquiries are automatically recorded in the system.
- Faster response times – executives can act on leads instantly.
- Accurate attribution – you always know which channels deliver the best ROI.
- Streamlined workflows – centralized lead management improves efficiency.
Meta, Google, Linkedin Campaigns, Website Inquiries and Website Chats:
For businesses running campaigns on platforms like Facebook or Google, Maple CRM makes it easy to capture inquiries directly from ads. By syncing campaign leads with the CRM, sales teams can respond faster and track campaign effectiveness in real time.
Website inquiries and Website chats can directly be captured in Maple CRM and executives are automatically notified for the new inquiries.
Promotional platforms: JustDial, IndiaMart, Sulekha, etc.:
Most of the businesses are registered on multiple marketing platforms. Maple CRM provides integration with these platforms via webhooks and API integrations. This ensures that as soon as a prospect submits their inquiry/shows their interest in any of these platforms, all the leads are directly received in Maple CRM in real time, without any delay.
Such a facility ensures quick connections to the inquiries and the businesses benefit from being the first one to contact the prospects, which keeps them ahead of the competition.
WhatsApp inquiries
Maple CRM’s WhatsApp Business integration ensures that no lead generated through WhatsApp chats, campaigns, or inquiries is ever missed. Leads are captured instantly and pushed into the CRM, where they can be tracked, nurtured, and followed up systematically, making WhatsApp a powerful sales channel.
Automatic Lead Capture – Every inquiry received on WhatsApp is auto-recorded in Maple CRM as a lead.
Instant Notifications – Sales teams get real-time alerts when a new WhatsApp lead arrives.
Lead Nurture– Contact details, conversation history, and context are stored within the CRM.
Seamless Follow-Ups – Executives can reply directly from the CRM or WhatsApp, ensuring faster engagement.
Performance Tracking – Managers can monitor WhatsApp leads, conversion rates, and team efficiency through dashboards.
Maple CRM’s integration with multiple lead sources ensures that businesses never miss a sales opportunity. By automating lead capture from websites, social media, ads, email, and partner channels, it streamlines the process of tracking, nurturing, and converting leads. With a centralized system that provides real-time visibility and accurate attribution, Maple CRM empowers teams to focus on what matters most – building stronger customer relationships and driving sales growth.
Maple CRM empowers the sales and order processing workflow in businesses with it’s tailor made solutions and workflow configuration. With 1000+ clients globally and 12+ years of industry experience, Maple CRM has become the best choice for all the professionals aiming for boosted business growth.
Schedule a DEMO of the software today, and chat with our CRM expert.