Think for a minute as how have you been handling all your customers and your internal department in your business. Does all the communication happen on phone or emails? In that case do you have any track of the issue that your customer X had reported one month back? Or atleast do you know how many employees are working on which all clients?
To get these answers you may have to search your mails and waste your time in finding out one simple answer.
But if you have a system which can do all the searching and tracking so that whenever you need if you could just use some mouse clicks and have the complete information in one place within a short time then how does it sound?
Well, such system is really required for every business. Its not only about your work but also your employees work. You never know whether they are organized as much as you are.
The main reason for automated softwares to come into picture is to ease you day to day activities. Every company needs a system so that they don’t have to depend on employees or mailbox. CRM came as a customer relationship management software and now it has been a widely used strategy to ease all the work. There was a time when only large companies used to invest on CRM kind of products. But now CRM is available for every business starting from small to medium and large companies.
CRM service providers are launching various features in the application to provide more and more useful features to the users. If you just search for a CRM software product today, you will get thousands of them lined up ready to serve your need. Thats the requirement of CRM today.
Maple CRM was developed and designed to serve small and medium organizations who could get an easy to use tool which could help the company in managing the customer records as well as provide an automation tool for sales, marketing and customer service.
Maple CRM can be defined with just two words. Simple and efficient! Thats how it can fit into any type of industry. Check out the Maple CRM features to know how it can be beneficial for the business success. We also are working hard to bring in more features.
Remember that an automated system like Maple CRM can not only streamline your work but can also bring in an ideal workflow environment.