Know about on-demand CRM

Hosted or on-demand CRM is sometimes cheaper and easier to roll out than the software that lives on your own machines.

If you look at your present business process, you may think of having a software that is flexible enough to accommodate the changing needs of sales and marketing staff and also which can integrate well with the applications that would support to have customer contacts, invoices, records etc. So traditional CRM could be the one that you are offered and you are about to pay and get it.

But then have a round of thinking on Hosted or on-demand CRM that would offer seamless functionalities that your business would need coupled with user friendly interface and all this over the cloud.

On-demand CRM is one booming in the market. Small and midsize businesses have shown interest these software-as-a-service solutions. Thats because these applications are much cheaper than the licensed on-premise software which can cost a huge amount as investments. But Hosted CRM applications come as Pay-per-use model where it would cost you as monthly subscriptions.

Many companies that were once offering traditional CRM solutions, are now offering cloud based solutions. But yes, many still consider the fact of having their precious data on the cloud due to security issues. Many a times, this could be the only reason why businesses consider of opting for on-premise CRM.

But what interests more in the hosted CRM solutions are the great benefits that it offers. The model eliminates the up-front cost and effort required in implementing a CRM system. Customization and integration requirements do take time just as the traditional softwares.

To go with on-demand CRM, you would first need to define your process, figure out the requirements, decide who all are going to use the application, then go through various costs of each model that actually meets your requirements and make a decision. Hosted CRM can be very flexible and an efficient strategy for your business.

 

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Simple Sales Tracking

Sales Tracking is essential for any business whose focus is on sales. Sales Tracking Software can be used to manage your entire sales process. This could include scheduling appointments, activities and to-dos, recording all interactions with the customers and leads, as well as generating accurate forecasts and performance reporting.

One of the main benefits of sales tracking is that is can generate sales reports. When you use these reporting tools you will find not only the sales reports that are necessary to run your business but also areas of the sales process that could use some improvement. When you analyze these reports you will be able to improve your process easily. You can also determine which sales people are doing the best for your business and how to get the rest of your sales team to perform in the same way.

Sales CRM can improve your business as it allows to capture your new business leads from multiple services. You can manage and track these leads, schedule appointments and follow up and also remove unqualified customer leads all in one place. With such CRM, the whole process is organized and it is easy to convert leads into sales for your business. You can categorize your customers and leads. You don’t have to worry about missing any schedule or lead for follow up.

Customer contact and business information can be easily maintained using Sales Tracking System. Sales executives can update the information as they interact with the clients so that the data is current and accurate. It’s important for salesmen to have a well-defined, well-organized system in place for tracking sales leads as they move through the sales pipeline. With Sales Tracking Software, companies have ready access to the information that helps in providing faster response to the leads or customers. Being as up-to-date as possible allows companies to tailor their sales practices and business to maintain their competitive edge and grow sales and revenue.

Tracking Sales leads is the key process of the complete sales pipeline. Maple CRM being a Simple Sales Tracking system helps in tracking and analyzing the sales leads and allows to focus on improving the business revenue and productivity. Visit http://www.maplecrm.com to learn more about the different features that Maple offers for sales tracking.

Simple online hosted CRM for small business

Many companies invest on high cost CRM software and use it for their business activities but the end of it all they find issues in using the software just because of its complexity usage. Yes, softwares with many complexity features which may or may not be required for your business end up in loss of time and energy. Finally, you may not see any growth in your business.

It is always necessary to find a right CRM solution which meets your requirements and suits your type of business. A software can be used extensively only if the user finds it useful and easy to use. Having an effective CRM for your business process brings a productive workforce and an extremely convinient interface which inturn saves time and money.

Small and medium sized businesses want one solutions that has everything together. Users should be able to use the software and its functions without much difficulty as people don’t want to sit in a training class to learn how to use the CRM software all day instead of working. Hence, CRM’s should be flexible and easy to use. Many CRM Software vendors offer hosted versions of CRM products where there is no installation required and CRM implementation happens pretty fast.

Web based CRM is a flexible and cost-effective business model. Web based CRM (also referred as Hosted CRM, Online CRM) is a software deployment and ownership strategy in which a company hosts its customer relationship management (CRM) on servers via the Internet. It makes it possible for anyone in the company to access the software. All you need is an internet connection and you are ready to handle your business efficiently. Web based CRM Software model is said to decrease cost and allows a company to focus more resources on its main business areas.

The operating costs are much lower as web based CRM systems are maintained by the provider and not by the subscriber. Data backup and other security, software upgrades, and application maintenance are all taken care by the provider itself so it requires no additional on-site staff to be employed for maintenance purpose.

Simple Web based CRM software can be implemented much faster than traditional on-premise CRM systems. Business persons just need to subscribe for required features and pay the minimum subscription amount. Almost immediately the small business online CRM application can be accessed and used in a secure hassle-free manner, without expensive installation or customization.

Web based CRM solutions are location and computer independent, so small business CRM users are free to use their CRM tools anywhere, any time.

 

What is Hosted CRM?

Hosted CRM for small business is a software deployment and ownership strategy in which a company hosts its customer relationship management (CRM) on servers via the Internet. Hosted CRM ( (also referred as Web based CRM, Online CRM) is a flexible and cost-effective business model.

Hosted CRM for small business eliminates the installation, hardware compatibility, and software upgrade issues usually associated with purchasing and managing traditional CRM systems. In a Hosted CRM scenario, all maintenance, backups, upgrades and system management are provided by the Hosted CRM vendor. With operation costs factored in, small business hosted CRM implementations cost less, can be implemented sooner, and deliver a faster return on investment. Hosted CRM dramatically reduces the time associated with new technology adoption. Typically, a new feature can be enabled online, and becomes available to the end-user after their next login. Hosted CRM solutions are location and computer independent, so small business CRM users are free to use their CRM tools anywhere, any time.

Hosted CRM offers several benefits for small businesses. Maple CRM offers hosted CRM solution for small and medium organizations. It provides different packaging options thus allowing you to choose the one which suits your business model. With its simple and user friendly features it has been able to provide a tool for all the business activities.

Maple CRM is one such software which was developed not only to serve the purpose of CRM strategy but also to give an ease of use and a useful interface to work on for small and medium businesses. Whether you want it for your sales team or for providing customer support, the software can ease your work with its flexible and customizable options. The software has been able to serve various types if industries in India and includes functionalities which can be used for day to day business activities.

Web based CRM vs. Outlook Based CRM

Fundamentally this model relates to buying a house over renting an apartment. With the Outlook based CRM Solution, the business is buying a house and thus retaining the ownership. Alternatively, when you rent an apartment, you pay the landlord a monthly fee which is Web based CRM.

There are many CRM choices in the market today, but you would need to analyse your business and understand what type of CRM is required for your organization. Further discussing more about Hosted CRM and Outlook based CRM, you can see lot of factors that offers advantages and disadvantages in these concepts.

Web based CRM: Web Based CRM is nothing but hosted CRM where the information is stored online and accessible through the internet, where you can have access to the software in realtime and immediate visibilty. Web Based CRM software can be a perfect answer if you are in need of a fast and cheap CRM solution.

Web based CRM for small business eliminates the installation, hardware compatibility and software upgrade issues usually associated with purchasing and managing traditional CRM systems. In a Hosted CRM scenario, all maintenance, backups, upgrades and system management are provided by the Hosted CRM vendor. With operation costs factored in, small business hosted CRM implementations cost less, can be implemented sooner, and deliver a faster return on investment. Web based CRM dramatically reduces the time associated with new technology adoption. Typically, a new feature can be enabled online, and becomes available to the end-user after their next login. Web based CRM solutions are location and computer independent, so small business CRM users are free to use their CRM tools anywhere, any time.

Outlook Based CRM: Outlook Based CRM, also known as licensed, on-site, or in-house CRM, is a CRM application that is housed at a client’s location and managed by its own employees.

Outlook Based CRM is more expensive and is also said to allow more customization. This model includes high software and consulting costs, ineffective user adoption, and poor management. However, because in-house CRM can be tailored more specifically to the particular needs of an organization, most larger companies opt for this traditional model.

Is Web Based CRM better than Outlook based CRM? The choice between these two can vary by the needs of your company. Ultimately you have to choose the type of CRM that will work best for your business, both from the point of process and finance. Whichever you choose, spend the time doing the homework. Understand and analyse your business process and compare the CRM products to see which suits your business type. This will make your decision much more rewarding to your company.

Saas CRM Solution

Software-as-a-Service (SaaS) refers to software that is accessed via a web browser and is paid on a subscription basis i.e. monthly or yearly. SaaS is one of the fastest growing concept of the present business market.

SaaS is considered as faster and a cost effective for business as it doesn’t include hardware, implementation or acquisition costs. The complete responsibility of software maintenance would be of SaaS vendors. Since customers pay a subscription, they have immediate access to the new features and functionality. Unlike traditional softwares where upgrades would happen once in a year or once in 6 months.

SaaS applications are usually referred as Hosted CRM, Web based CRM or Online CRM. SaaS based CRM is a better choice compared to the traditional Onpremise CRM as you don’t have to invest huge amount while installing it and also you have the whole CRM system set up for use very quickly.

Benefits of using SaaS:

  1. You do not need a full fledged IT department who can maintain the software updates and issues.
  2. You would not need to define your software requirements, instead choose what all you need from the features offered by CRM vendor. Also, it is easy to upgrade your package and add more features whenever required.
  3. Access to software anytime and from anywhere.
  4. You can concentrate on your core business rather than handling IT issues of software.

Maple offers SaaS CRM application for small to medium organizations. For more details, visit http://maplecrm.com

Online CRM Software

Online CRM (can also be referred as Hosted CRM or Web based CRM) is a flexible, cost-effective business model. Hosted CRM is a software deployment and ownership strategy in which a company hosts its customer relationship management (CRM) on servers via the Internet. It makes it possible for anyone in the company to access the software. All you need is an internet connection and you are ready to handle your business efficiently. Online CRM Software model is said to decrease cost and allows a company to focus more resources on its main business areas.

The operating costs are much lower as online CRM systems are maintained by the provider and not by the subscriber. Data backup and other security, software upgrades, and application maintenance are all taken care by the provider itself so it requires no additional on-site staff to be employed for maintenance purpose.

The Online CRM for small business can be implemented much faster than traditional on-premise CRM systems. Business persons just need to subscribe for required features and pay the minimum subscription amount. Almost immediately the small business online CRM application can be accessed and used in a secure hassle-free manner, without expensive installation or customization.

Hosted CRM solutions are location and computer independent, so small business CRM users are free to use their CRM tools anywhere, any time.

Maple CRM is an Online CRM software that has been designed for mid size and smaller enterprises which is easy to use and affordable. Most people opt for web based CRM software as it enables them remote access from any location. A web based customer relationship management software is especially helpful for businesses that have a large sales team or if the business owner is always on the move.

If you are thinking of buying a web based CRM software, check out the CRM articles before you make a decision.

Software as a Service

Software-as-a-Service (SaaS) is one of the fastest growing concept of the present business market. SaaS refers to software that is accessed via a web browser and is paid on a subscription basis i.e. monthly or yearly.

SaaS is considered as faster and a cost effective for business as it doesn’t include hardware, implementation or acquisition costs. The complete responsibility of software maintenance would be of SaaS vendors. Since customers pay a subscription, they have immediate access to the new features and functionality. Unlike traditional softwares where upgrades would happen once in a year or once in 6 months.

SaaS applications are usually referred as Hosted CRM, Web based CRM or Online CRM. SaaS based CRM is a better choice compared to the traditional Onpremise CRM as you don’t have to invest huge amount while installing it and also you have the whole CRM system set up for use very quickly.

Benefits of using SaaS:

  1. You do not need a full fledged IT department who can maintain the software updates and issues.
  2. You would not need to define your software requirements, instead choose what all you need from the features offered by CRM vendor. Also, it is easy to upgrade your package and add more features whenever required.
  3. Access to software anytime and from anywhere.
  4. You can concentrate on your core business rather than handling IT issues of software.

Maple offers SaaS CRM application for small to medium organizations. For more details, visit http://maplecrm.com

Easy to use CRM

Many companies invest on high cost CRM software and use it for their business activities but the end of it all they find issues in using the software just because of its complexity usage. Yes, softwares with many complexity features which may or may not be required for your business end up in loss of time and energy. Finally, you may not see any growth in your business.

It is always necessary to find a right CRM solution which meets your requirements and suits your type of business. A software can be used extensively only if the user finds it useful and easy to use. Having an effective CRM for your business process brings a productive workforce and an extremely convinient interface which inturn saves time and money.

Maple CRM is one such software which was developed not only to serve the purpose of CRM strategy but also to give an ease of use and a useful interface to work on. Whether you want it for your sales team or for providing customer support, the software can ease your work with its flexible and customizable options. The software has been able to serve various types if industries in India and includes functionalities which can be used for day to day business activities.

For more details about the software, visit http://maplecrm.com 

Maple CRM – What is the need?

Think for a minute as how have you been handling all your customers and your internal department in your business. Does all the communication happen on phone or emails? In that case do you have any track of the issue that your customer X had reported one month back? Or atleast do you know how many employees are working on which all clients?

To get these answers you may have to search your mails and waste your time in finding out one simple answer.

But if you have a system which can do all the searching and tracking so that whenever you need if you could just use some mouse clicks and have the complete information in one place within a short time then how does it sound?

Well, such system is really required for every business. Its not only about your work but also your employees work. You never know whether they are organized as much as you are.

The main reason for automated softwares to come into picture is to ease you day to day activities. Every company needs a system so that they don’t have to depend on employees or mailbox. CRM came as a customer relationship management software and now it has been a widely used strategy to ease all the work. There was a time when only large companies used to invest on CRM kind of products. But now CRM is available for every business starting from small to medium and large companies.

CRM service providers are launching various features in the application to provide more and more useful features to the users. If you just search for a CRM software product today, you will get thousands of them lined up ready to serve your need. Thats the requirement of CRM today.

Maple CRM was developed and designed to serve small and medium organizations who could get an easy to use tool which could help the company in managing the customer records as well as provide an automation tool for sales, marketing and customer service.

Maple CRM can be defined with just two words. Simple and efficient! Thats how it can fit into any type of industry. Check out the Maple CRM features to know how it can be beneficial for the business success. We also are working hard to bring in more features.

Remember that an automated system like Maple CRM can not only streamline your work but can also bring in an ideal workflow environment.