Maple deals with Sales, Marketing & Customer Management.
Maple’s Sales & Marketing module enables you to analyze the entire sales cycle and successfully manage your sales pipeline and marketing campaigns.
The core functions of Sales & Marketing tool are:
• Email & SMS Marketing
• Lead generation from website, email or spreadsheets (MS Excel file)
• Marketing campaigns automation.
• Lead to Sale funnel management
• Bulk SMS (India mobile numbers only)
• Design HTML email templates
• Grouping & Tagging
• Reports and Graphs for analysis
Maple provides an automated CRM system which increases the efficiency of customer service and manages the interaction easily.
The core functions of Customer Management are:
• Service query created automatically from website/email/zipdial
• Activities and Schedules to manage work
• Automated response to customers on service query status
• Schedule SMS – Alerts to customer
• Automatic of Tickets to employees
• Send email and sms to customers
• Document management and Product Catalogue
Visit http://maplecrm.com/Maple_CRM_features.php to know the features of Maple CRM.