A good CRM system is the easiest way to good relations

We know CRM – In short,CRM can be translated into “customer care”. We believe that CRM as a concept can best be described as …

  • creating new customer relationships
  • maintaining existing customer relationships
  • establishing deeper customer relationships

Working with CRM involves both prospects and existing customers and helps to make them feel recognized and important by you. Simply, it is about treating your customers the way you would like to be treated. Easy as a piece of pie? Oh, well. Of course it helps to have a clever CRM system to your help!

Our system will help you, for real:

It is every company’s dream. Yet, it is a rare luxury to have a lot of customers evangelizing for you, your services and your products. Despite all your advanced product development, skilled sales people and your large marketing account, it doesn’t always seem to work. Why is that?

With the help of  Maple CRM you can avoid time-consuming traps and a lot of money spent for nothing. We will help you to make the efforts that – in fact – gives you result instead of blindly investing even more money in marketing or product development.

Expensive and difficult?

Expensive? Definitely no. The whole point of CRM is that it will pay off!

Difficult? Absolutely not. User friendly interfaces is our primary focus and our systems are simple yet visual and highly intuitive. You can read more about MAPLE CRM and test our software by using our free trial or you can mail us atinfo@maplecrm.com

The Obvious and Subtle Benefits of CRM

Customer relationship management (CRM) has been around since the beginning of time. CRM wasn’t very complicated back then.Now, however, even a small business can have so many widely dispersed customers that maintaining relationships is a serious challenge. So if you believe, as we do, that customers are your most valuable asset, finding better ways of keeping in touch with them and strengthening your relationships is essential to building your business

Is your business big enough to use a CRM program effectively? Research shows that as companies approach the 500-customer level, they begin to lose sight of the behavior of individual customers. At that point, it makes sense to call in technology that helps manage account relationships more intelligently.

Putting a CRM program in place helps achieve better control of your interaction with all customers, not just the best ones. A good CRM application provides insights into the behavior of your entire customer population. You’ll discover things that aren’t obvious, such as which customers are at risk of defecting and which represent cross-sell and up-sell opportunities.

You’ll discover potential risks as well. We’ve seen many businesses–particularly small ones–rely on too small a number of customers for too much of their revenue. This can happen without the company realizing it. Such skewed revenue distribution could put a business at risk if demand softens. CRM technology can spot such imbalances and help even out revenue distribution by revealing mid-tier customers with greater buying potential