CRM Solution for Retail Business

The Indian retail industry includes organised retailing which refers to trading activities undertaken by licensed retailers such hypermarkets, retail chains etc and unorganised retailing which refers to the low cost retailing like local kirana shops, general stores, paan/beedi shops etc.

The Indian retail sector is run by 90% of urorganized retailers like the traditional family run stores. Retail sector includes Food and grocery, apparel, gems and jewellery, pharmaceutical, book, consumer durables etc.

So how Maple CRM can help Retail Industry to improve the business volume?

1. Customer contact details.
2. Manage customer details and search the details whenever required.
3. Advertise special offers to the customers.
4. Using SMS to register for a service or event.
5. Advertise on new product launches, fresh stock, discount etc.