CRM Solution for Tours & Travels

Tourism in India has seen a rapid growth from quite sometime. Each state in India has its own ideal destinations which has attracted foreign tourists, burgeoning middle class families etc.

India has seen most profitable revenue in travel and tourism industry. The booming IT and outsourcing industry has also contributed foreigners who make business trips to India and make longer holidays plans by visiting different places in India.

There are plenty of travel agencies from local to international who lay the competency level and offer variety of packages and facilities. Options like online booking, instant messaging to interested parties, sending of promotional packages and various offers to customer etc adds immense value and volumes to the business.

So how Maple CRM can help Travel and Tourism to improve the business volume?

1. Advertise latest package deals and discounts through SMS.
2. Generate leads through SMS.
3. Manage database of potential customers (grouping them into different categories like package wise, region wise etc).
4. Integrate website or any web page to Maple for generating leads automatically.
5. Facilitate customers to get SMS and email on the booked package.
6. Using ZipDial Toll free to run a virtual call center.