Secure Cloud CRM

Today CRM systems on the cloud are the most selling software solution than the traditional inhouse applications as it offers more benefits without a huge investment.

But there is a lot of risk involved in going for a Cloud CRM as your complete data of business is over the cloud. So you need to ensure few things when subscribing for a cloud based CRM.

Firstly, choose a proven vendor. When it comes to SaaS (Software As a Service) or cloud based softwares, it is important to know and trust the software solution provider.

One of the great benefits of having your CRM on cloud is that you dont have to worry about regular maintenance and updates. It is completely handled by service provider. But initial implementation, training to user is required for any business.

It is well understood that many businesses fear of keeping all the customer information over the internet. But what many don't realize is that Cloud CRM is much safer than the office network.

Here are the 4 reasons why CRM is much safe on Cloud than being at your own office.

1. Most of the times data theft is committed by internal employees. If you customer database is on your local area network, there are more possibilities of copying the entire customer information from your own staff.
2. A competitor who wants to steal your customer information is far more likely to success penetrating your company network than of the online CRM providers.
3. Failure on internal network, servers or computers can disrupt the use of your CRM software which is on-premise. But Cloud CRM providers would not have unscheduled down time.
4. Cloud CRM providers have their entire business depending on providing reliable access to customer information. Since thousands of customers pay them for all the data security, they invest on the security and redudancy.

Cloud based CRM allows the business to control the rights of each user to see only certain customers or territories.