Maple CRM is an online enquiry management system which is built to overcome all the issues in handling all the leads or queries. The software ensures that your business runs smoothly and effectively. It helps keeping track of all the enquiries and avoids loosing any business.
The CRM software solution has been developed keeping in mind of customers requirements and to meet the business needs of the present market thus making them reliable and flexible. The software comes with user friendly features and gives a solution that provides quick information with a lot of ease.
Maple CRM is a web query management system that offers useful and easy to use features helping you reach your business growth and profitability.
Website Integration: The software offers website integration which makes sure that any query coming through the website lands in the system and further assigning it to the sales staff. This helps in following up with the enquiry quickly and effectively.
Zipdial Integration: Any phone call reaching the zipdial toll free number of your business reaches maple automatically and further the enquiry can be contact immediately.
Activities and Schedules: All the tasks of the enquiry can be tracked in activities and followedup with timely schedules. Staff can be assigned specific tasks and no query can go unanswered.
User and user groups: Restrict on what could be accessed by each of the organizations department. All the branches and departments can have permission level set which makes the whole data in the system secure.
SMS Integration: Enquiry can reach the system through an SMS by your field staff and also status update, issue closure details can be sent to the client through an SMS.
Customizable reports: Monitor and track what is happening in the business by pulling out reports on a regular basis. This helps you to take informative decisions based on your analysis on product, sales executive performance, customer queries etc.