Web based CRM Solution for Logistics Companies

Logistics industry in India is an industry that has not achieved much attention or recognition. It is an area that is ripe with potential and yet the resources are far from complete utilizations. There is however a huge demand for logistic services in India especially with the growth of the Indian economy along with the influx of new companies in sectors.

Logistics industry serves for the purpose of enabling an effective transportation or timely movement of goods from one place to another. The goods transfered could be for the purpose of industrial transportation or even private purposes.

The logistics services in India could be in the form of Air Freight or Land Transport which includes mediums like Railways and Water ways.

So how Maple CRM can help Logistics Companies to improve the business volume?

1. Manage database of all customers.
2. Use ZipDial Toll free to run a virtual call center.
3. Use SMS interface to update goods status by Sales Agents in the field.
4. Facilitate customers to get SMS and email on delivery of goods.
5. Goods status update to customer through SMS.