In today’s competitive business landscape, small and medium-sized businesses need the most efficient and effective way to market to, sell to, and service clients. CRM, or customer relationship management, consists of the business processes and software that enable collaboration, performance improvement, and better business visibility across all customer touch points. If customer relationships are an important asset to your business, then effective CRM strategies and software are the keys to achieve the goal.
CRM is a technological solution for small, medium or large companies which helps to manage all the details regarding their leads, inquiries or customers. Many customer management softwares are available in the market which serves from small to medium to large companies with easy to use features to complex ERP packages.
Maple CRM is an Online CRM which provides an integrated CRM solution to completely handle your business management as well provides automation for sales, marketing and customer service. The web based Maple CRM can be accessed from anywhere at anytime. Being user friendly and cost effective it serves any type of industry.
Maple CRM can be used from Travel Agents to Doctors, Chartered Accountants to Product Vendors and Manufacturers. We provide integration solutions with ZipDial and Call Center software applications. Also, Maple CRM can be linked to your websites or any web pages to generate automatic leads. We provide free code and support for this type of website integration.
It is an easy and efficient software with its fully customizable features can be used for all your business activities and can improve your business in growth and profitability. It is a complete CRM software for India.