Guide to Cloud Computing

Enterprises have been making technological investments to keep up with the growing IT and web demands. The emerging technological applications and mobile trends have fulfilled the user expectations for communications and accessibility.

The cloud is a way for enterprises to quickly and easily tap computing, storage, software, development and network resources on demand. This model has offloaded the capital investments and has reduced the operational expenses.

The cloud computing can be defined as pool of hardware, software and operational resources offered by a third party to business users. The cloud is increasingly becoming the buzz of the market because of its virtualization and workflow automation that has enabled the businesses to work in a flexible mode to improve business process and increase profits.

Here are some of the noted primary characteristics of a cloud computing solution.

Virtualization – Moving the entire setup like servers, networks, desktops etc to the virtual cloud.
Centralization – Putting the applications, servers and storage location to one centralized location.
Automation – Automating the business functions to reduce the work load.
Internet Reliance – Extensive use of the internet for deployment and access
Self Service – Users can configure and choose the resources and services as required by themselves online.
Pay-as-you-go – Users need to pay for consuming the service as per the usage. No investments or up-front costs.
Simplification – Less complications in the use of services and in terms of maintenance as the provider takes care of all the upgrades and maintenance.
Technology convergence – enables convergence of multiple technology and makes it possible for integrations.

The cloud setup allows enterprises to control their IT costs through usage. Paying only for the resources an enterprise uses sounds like an attractive model. The cloud model enables enterprises to try things out with no upfront cost or commitment and pay for only the monthly usage.

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Cloud Computing CRM

Cloud computing has revolutionized customer relationship management in business. It has not only improved internal communications, overall technological efficiency and productivity levels but it has made a dramatic impact on the way businesses handle customers as well.

Cloud computing solutions has made possible the on-demand availability of accurate and up-to-date information for marketers and salespeople. Such information are key to developing sales and marketing initiatives. This improves the productivity of business and brings in more profits. Marketing department can identify the needs of customers and respond to those needs. Sales efforts can be specifically tailored and designed in ways that reach out to the different market segments.

Today, importance in given to ease, speed and convenience. CRM has proved to be an efficient way of improving customer interactions and increase profits. The primary purpose of customer relationship management (CRM) is to track and manage all the information regarding current and prospective customers, to improve customer service, and to gather targeted marketing information.

If customers are kept happy, they spread the word, and a company gains more customers in a growing cycle that results in the mutually beneficial relationship attributed to the powers of cloud computing.

 

Flexi Cloud CRM

Cloud Solutions are already driving the CRM market. Many organizations have switched over or planning atleast planning to SaaS(Software As A Service) model. The evolution of cloud computing technology has changed the CRM behavior. Business owners find the freedom from responsibilities of installations, backup, security and hardware related concerns. Cloud has already proved to be saving energy, time and cost.

The reason why companies find Cloud CRM an effective tool is because of its capabilities and flexibility. CRM can do more than what it is designed for. And for very small companies, the most compelling CRM products live in the cloud.

Thousands of On demand CRM softwares are available today in the market. Choosing the right CRM solution involves lot of research and time. The CRM you choose should have the flexibility of using it the way your business functions.

We at Maple CRM ensure that the customer requirements are met and the software has been able to deliver a service solution to improve business efficiency and increase profits.

The highlights of Maple CRM are:

  • Customer Management
  • Contact Management
  • Activities and Schedules
  • Follow ups and Calendar
  • Email Campaign
  • SMS facilities
  • Dashboard and Reports
  • Auto Reminders to email
  • Lead Management
  • Website query management
  • Activity notes
  • Quotation and Invoice management
  • Product Catalogue
  • Charts & Analysis etc
  • Integrations

Maple provides an automated CRM system which increases the efficiency of customer service and manages the interaction easily.

Business leaders consider CRM and Cloud Computing together as an opportunity to improve the operations and increase the profits. Contact us today to discuss your cloud computing needs. Moving services to the cloud can be a complex task, but we can make it easy and a worry free process.

 

Cloud computing for Small Business

Defining cloud computing, it is simply computing over the internet. It means an application runs from the web and not directly from your internet connected desktop. Cloud computing software solutions offer low monthly fees rather than one-time capital expenditure. It can offer any business functions from marketing to sales to operations to management.

You may have been using cloud computing without realizing it, say your email provider. They are delivering service to you from the cloud. Cloud computing software solutions are available all the time, no matter where you are or what time it is.

Also, cloud solutions get updated regularly and you benefit from these updates without paying any additional cost and without any effort of downloading and configuring the upgrades. Many consulting companies offer services in understanding your requirement and providing applications that best suit your business. They provide platform for you to work on.

I happened to read this review from Feedmyapp which gave an insight about cloud computing and how small businesses can get the best help from cloud solution providers for all their business requirements on cloud.

Seriously, Cloud computing offers not one or two, but several benefits for businesses of all types and sizes. Cloud computing is not only ease to use but also cost-efficient.

Check out this article from ClientFisher blog which gives more answers to all the cloud computing talks.