Dispelling The Myths of Cloud CRM Applications

Many issues prevent small businesses from adopting cloud-based customer relationship management (CRM) applications. Let’s take a look at a few of the reasons small businesses do not choose cloud based apps, and dispel these myths.

Security — Many small business owners erroneously believe that cloud-based CRM apps are somehow less secure than CRM housed on their in-house computers.The truth is, the cloud is just as secure, if not more so than your computer. They know they are a target, so they work hard to harden security. Unlike your business computer, which you’re probably not worried about most of the time, someone is working on cloud security 24/7.

Cost — Small business owners are always worried about cost, thankfully this is one myth that can easily be debunked because using a cloud based app for any function, especially CRM is less expensive than purchasing expensive software in-house. Maple CRM cloud based software services offer monthly payments with no upfront costs that you have with purchasing software outright. What’s more is usually there is no contract. You’ll be able to upgrade or downgrade at will.

Technology — Believe it or not the very technology that allows small businesses to use cloud based apps often confounds and confuses small business owners. They’ve bought into the myths, and just keep doing things the way they always have. The truth is, the technology that allows small businesses to use the cloud is simple. If you, as a small business owner use Facebook, Twitter, Online Banking, and other online services — guess what — you’re using the cloud!

Control — Small business owners fear loss of control. They are concerned that their content, customer data, and other information is “out there” in the cloud someplace where they do not have control over it. By monitoring password usage, and deleting old employees out of the system, and paying your fees every month there should not be an issue with control over your data. You still own the data, with regular backups, and monitoring, your data will always remain yours.

With the wrong reasons out of the way, there’s nothing stopping you from getting started with CRM Application for your business and doing a fabulous job of it.

And while you’re at it, come take a ​test ride with Maple CRM, that’s designed to help businesses do just that.



Call: +91 95389 25641 OR Email: info@maplecrm.com

Do you need a CRM System?

Know What You Need– Before beginning the quest to find the perfect system, have the following information ready.

  1.  Ask yourself what your goals are. What processes do you need to simplify?
  2.  Determine your typical sales pipeline. What stages do your leads go through to convert to sales?
  3.  How do you get your leads? Understanding the best way to get the  proper data for your leads into your system is vital.

Most CRMs can be used as it is, but if you want your employees (and yourself) to really embrace it, it will probably need to be customized to match the way your company walks and talks.

Maple CRM will help you determine what will work best for your business. We will help you decide which system to go with, customize it to suit your needs, train your people and maintain it.

In short, Maple CRM system will help you keep up with your competition, close more sales, and keep more customers. The key is taking the time to get the right system in place and customizing it.

Click on the link below and let us serve you better.


CRM Highlights

Highlights of Maple CRM system:

Extend your CRM

Integrate your Maple CRM account to your website or webpages. Customize your application to capture leads directly from website.

Track your Sales Activities

Monitor complete sales cycle of your business. Analyze your sales activities and plan your strategies to meet your margins.

Get connected to Customers

Engage and be connected with your prospects and customers. Communicate to customers right through your CRM application.

Bring Automation

Automate many of your routine tasks and save time. No more administrative work when using Maple CRM.

Secure Document Storage

Store all the documents, bills, quotations associated to a Customer at one place. Search and tag the customers easily. Send documents to Customers directly through Email.

SMS based Lead Generation

Sales agents can generate leads quickly through just a simple SMS. Your Sales Executives need not be always connected to internet to access CRM system.

Customer Support Desk

Manage virtual support desk with Web Interface. Simple and an efficient way to handle all your customer services queries.

Sales Analytics & Reports

Get insight on sales progress and performance. Make better decisions with CRM reports.

Online CRM in India

One of the most important feature of any effective online CRM is the seamless access to all the information anytime, anywhere through the use of the Internet. Maple CRM being an online CRM offers this and much more.

From Sales Automation to Email Marketing, from Contacts Manager to sending bulk SMS, from managing customer service to regular follow-ups, Maple CRM provides an easy to use and a powerful CRM solution that can help you to minimize your administrative work and maximize your business success.

Online CRM or Cloud based CRM comes with cost effective packages meaning there won’t be heavy investments for hardware or server. The solution is simply accessible over the internet and there is no wastage of time for installation or setting it up. Online CRM is an effective solution for small businesses.

Maple CRM comes with variety of features that can ease your day to day business functions. Here are few of the Maple CRM highlights:

  • Customer Management
  • Contact Management
  • Activities and Schedules
  • Follow ups and Calendar
  • Email Campaign
  • SMS facilities
  • Dashboard and Reports
  • Auto Reminders to email
  • Lead Management
  • Website query management
  • Activity notes
  • Quotation and Invoice management
  • Product Catalogue
  • Charts & Analysis etc
  • Integrations
Maple provides an automated CRM system which increases the efficiency of customer service and sales followups and helps in managing the interactions easily.
Contact us today to discuss your cloud computing needs. Moving services to the cloud can be a complex task, but we can make it easy and a worry free process.

Flexi Cloud CRM

Cloud Solutions are already driving the CRM market. Many organizations have switched over or planning atleast planning to SaaS(Software As A Service) model. The evolution of cloud computing technology has changed the CRM behavior. Business owners find the freedom from responsibilities of installations, backup, security and hardware related concerns. Cloud has already proved to be saving energy, time and cost.

The reason why companies find Cloud CRM an effective tool is because of its capabilities and flexibility. CRM can do more than what it is designed for. And for very small companies, the most compelling CRM products live in the cloud.

Thousands of On demand CRM softwares are available today in the market. Choosing the right CRM solution involves lot of research and time. The CRM you choose should have the flexibility of using it the way your business functions.

We at Maple CRM ensure that the customer requirements are met and the software has been able to deliver a service solution to improve business efficiency and increase profits.

The highlights of Maple CRM are:

  • Customer Management
  • Contact Management
  • Activities and Schedules
  • Follow ups and Calendar
  • Email Campaign
  • SMS facilities
  • Dashboard and Reports
  • Auto Reminders to email
  • Lead Management
  • Website query management
  • Activity notes
  • Quotation and Invoice management
  • Product Catalogue
  • Charts & Analysis etc
  • Integrations

Maple provides an automated CRM system which increases the efficiency of customer service and manages the interaction easily.

Business leaders consider CRM and Cloud Computing together as an opportunity to improve the operations and increase the profits. Contact us today to discuss your cloud computing needs. Moving services to the cloud can be a complex task, but we can make it easy and a worry free process.


CRM Cloud Computing

Most of the applications, social networking sites and softwares are working on this new cloud computing technology. Cloud computing is nothing but doing things online. It is a virtual environment where people collaborate, share and work using a web interface. So there is something called remote server and applications or websites run over browsers but the actual data is stored in the remote server. Instead of having a storage unit in our computer systems or over a LAN based server, it is all all stored in the remote server. Well, in that case having all data in some place which we are not aware of is it considered safe? There can be unauthorized access over those data isn’t it? Oh now, lets take some of the good examples which works this way.

Starting from Google and its various products. We have complete data storage facility over Gmail, we upload photos on Picasa and then there are these social networking sites like Orkut, Facebook etc. These applications work on cloud based technique and they do provide secure connection and authorized access to our accounts. So there are free services like this and there are subscription based applications as well.

Cloud computing is not limited to individual user. It can be used by small and medium organizations or even larger companies. This technology is rapidly growing in both personal usage and for commercial entities. Its flexibility and the usage over internet is making it a huge success.

Many business owners consider cloud computing as cost effective especially SME’s look forward to increase efficiency in their working operation.

But ultimately one has to ensure that there is data protection over these. Customers would need to choose a reputable data service provider. It is always good to collect as much information possible about the hosting service provider and make sure that there is sufficient back-ups taken timely. Data security is the primary area of concern when there is cloud computing technology involved. All the information stored is absolutely critical and sensitive.

You can also go for private clouds instead of public clouds. Public clouds are the ones where other companies data is also stored in the same place as yours. It is called shared hosting. Though they provide secured data hosting, you can invest more money and get a private or a dedicated hosting and get a data space allocated only for you. Cost is not the only thing that have to consider when you are choosing a cloud based application.

For SME’s cloud computing is an enormous opportunity. They can concentrate on the business rather than working on to build their IT requirements and administration works. Cloud computing is now the latest trend in the CRM technology. Certainly, Cloud CRM is a fast growing business. Cloud computing CRM is an efficient way to store and maintain databases and is an especially helpful tool for businesses who do a lot of sales and provide service to customers. Using a platform on the cloud for your business helps everyone who uses it by streamlining data and procedures into one central location. It’s an easy way to organize information in different departments while still allowing for company-wide collaboration. CRM cloud computing has a strong future ahead, for both enterprise and small businesses.

Simple Cloud CRM

If you run a small business, you need a simple and easy to use CRM system. Small businesses are constrained by a lack of resource and time. The last thing you need is to manage a complicated CRM system that doesn’t suit your business. A CRM system that actually supports and enhances the way you do business will save you a significant amount of time and money.

Product like Maple CRM have all the essential features that a small and medium businesses need from a CRM system. The Cloud model is particularly suitable for organizations with multiple locations or sales people who work remotely or at home. Maple CRM is aimed at organizations which needs a straightforward CRM sales, marketing and support system.

Simple Cloud based CRM is well suited to small businesses because they don’t require hardware and software installations, is easy to set up and use and since it is hosted by the provider, you don’t need to worry about the IT support including downtime servicing and upgrades. Web based CRM systems are also easily scalable. You can upgrade the number of users almost instantly as your business grows.

Maple CRM provides simple and cost effective features like:

  • Web based integration with your existing website or legacy CRM systems.
  • Classification of Leads, Contacts, Customers and Accounts
  • EMail and SMS Campaigns for Marketing & Sales.
  • Custom Reports and Charts for analysis and reporting.
  • Multi level user access control
  • Fully configurable to suit your type of business.
  • Product Catalog and Document Management
  • Mobile application for quick access

We also provide 24×7 online support. Customers can contact us through phone, email or chat.

Maple is a CRM software product which manages the complete life cycle of a customer. With maple, you don’t have to worry about both time and customer management. Maple enables you to create and sustain relationship with your customer with an easy to use tool thus helping you to get business success.