crm for business

Improving Business with CRM

Posted on by maplespeaker

Improving business using CRM is the most widely used concept in the market these days. CRM offers multiple benefits that can overall improve your business functions. Maple CRM which is an easy and efficient CRM provides a tool for managing business. With its features that helps in effectively managing the business operations, it has proven to be a simple and useful CRM software for any industry. Maple includes:

  • Customer Management
  • Contact Management
  • Activities and Schedules
  • Follow ups and Calendar
  • Email Campaign
  • SMS facilities
  • Dashboard and Reports
  • Auto Reminders to email
  • Lead Management
  • Website query management
  • Activity notes
  • Product Catalogue
  • Charts & Analysis etc

With major trends that has emerged in the industry, organizations are using technologies and tools to automate all the business processes.

CRM tool:- Tools like Maple CRM have automated the business functions that involves sales, marketing and customer service. With multiple features that could benefit the company in improving business, it has smoothen the complete customer cycle from sales to support.

Internet Technology:- With internet, the business life has changed the way of interacting, collaborating, sharing and performing actions and tasks. Internet has helped organizations and customers to interact easily and effectively.

Data Management:- Collection and accessing the data of the organization is the primary focus for any CRM. Maple helps in managing the business data and fetching it whenever required for sales forecast, marketing campaigns or for any business decisions.

With such technology trends and tools like Maple CRM, organization can completely change the operational method and improve the sales process effectively. This also improves the overall productivity and help organizations to make better decision making.

Software for Business Functions

Posted on by maplespeaker

When business is involved, there needs to be a specific software to keep track of all your business functions. So that, as and when business grows, the business functions could run smoothly and things are all in track.

But that doesn’t mean you can buy many softwares that are available in the market and make use of all that to run your business. Multiple softwares can turn to be a burden rather than helping your business.

You would first need to analyse your business functionality and understand what kind of software would suit your type of business. Start with Contacts Manager and add it in to the list of requirements. It is always necessary to have a contact management system so that every contact details are in record and can be fetched whenever required.

Is your company more into Sales and Marketing of products? Then you need to look out for a software which can support sales and marketing automation. This could involve work related to marketing techniques that helps in identifying the leads and categorizing them so as to target them easily. Also which helps in lead generation and get through the sales funnel from start till they are converted or moved to dead state.

Support Service? When a customer calls to get a service support from your business, it is necessary to maintain the record of the communication. Also, providing support quickly by looking at his history and transaction details will satisfy the customer with your business service. This is all possible through a software which can maintain these records and histories of the customer so that your business provides a better and quick service.

Management of Stock Inventory? If your company is dealing with stock and commodities, then each stock needs to accounted. You would need to look in for a Inventory Management Software which supports handling of purchase orders, receive inventory and purchase returns. Each and every stock issue and stock returns need to be tracked. It should also help in generating reports at the end of the month or financial year to know the stock status.

Similarly, there are various kinds of softwares available in the market which can automate and smoothen your work. Having one software for all your business activities would ease your work rather than having multiple softwares for each and every activity.

Would you like to consider a CRM software for handling your business activities? Visit http://maplecrm.com and find out more details.