Scope of CRM : How does it actually benefit your business?

Article specially for Immigration Process Consultants.

Maple CRM is one among the top CRM software providers, trusted by businesses globally and catering to requirements of various niches.

In a business with high lead throughput, several number of executives simultaneously handling scores of tasks and multiple processes ongoing, more than being difficult, it’s counter-productive for any organization to keep a tab on everything. This results in lead leaks and process mismanagement.

CRM plays a vital role for organizing, workflow automation and dedicating user access as per roles to the executives.

Maple CRM is voted the No.1 choice by customers in ease of use and flexibility.

Let’s have a look at 5 major ways in which Maple CRM enhances the process management:

  1. Organization of data

Get the leads organized by segregating into categories, prioritizing with the help of lead scoring and provision of re-assigning to designated executives.
Not only leads, the notes which are added related to any lead can be categorized as well on the basis of their subject.

2. Workflow Automation

Business workflow can be customized, mandatory steps can be set and notifications for all can be configured so that everything goes on smoothly and important steps and updates are never missed.

3. User Access Control

Provide users (executives) access to only the features which are related to them. Task demarcation based on the user type is supported in Maple CRM and admin of the system has the right to set it. This way, it can be ensured that no data leaks can happen inter-organization and every individual flawlessly glides through their own tasks.

4. Documentation

All the documents collected from the leads and the applicants can be categorized and listed as per names under that particular lead. Generating custom documents too, is supported in Maple CRM.

5. Usability and Ergonomics

Maple CRM is designed considering 2 major factors:

  • Ease of use even for a non-tech savvy person
  • Usage every day, every instant

This implies that all the tasks, lead management options, priority list access, escalations, etc. are so easily accessible that it become impossible for an update to be missed!

This is what makes Maple CRM the highest rated software in the niche and our support team enjoys 5 star reviews from all the customers!

Schedule a live demo TODAY! Get a glimpse of Maple CRM with our expert.

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Why to shift your business operations into CRM?

The seemingly unending list of task and follow ups to do and with so many activities is it not a daunting task for you team to keep note of things here and there and finally end up forgetting where? & who will take the responsibility of missing those follow ups?

Ultimately it is the frustration that comes out from every individual who is not able to efficiently manage the work and the from the management who believes that the problem lies within the team.

Here are few of the reasons why CRM can be a great help to you business:

1. Administrative burden

When manually done, it is an inefficient way of managing activities and ends up in encountering with a lot of human errors plus it comes with unnecessary time wastage which can definitely be avoided by having a CRM in place that can help not only to eliminate the administrative tasks but also to improve the output results.

2. Process Issues

Maintaining and managing records in an efficient and easy to use manner is vital for every business. When needed, the details should be easily accessible and available for your team. The problem of having the details stored at individuals desk or paper may not solve the problem rather, an online CRM can be of great help to quickly access what is needed at anytime anywhere without consulting one another.

3. Keeping a tab

Being in the management is no less an easy job when it comes to tracking & monitoring the staff performance. With an efficient CRM solution in hand, you can connect and look into the staff activities and their performance without any trouble. You would not need your staff to come to you when you need to know something rather you can simply use your CRM to fetch & analyse what you need.

CRM is not just a customer management system, it is strategic tool that helps in managing your complete business process with ease.

Maple CRM software solution is an easy to use online CRM application that offers comprehensive packages with high capabilities suitable for both small & medium level organisations.

Call +91 95389 25641 to know more on Maple CRM offerings and how it can be helpful for your business.

or Visit http://maplecrm.com/ to subscribe for a free demo session.

Maple CRM Software for Small & Medium Businesses

Being an online Cloud CRM Solution provider, Maple CRM offers powerful, fully integrated and easy to use solution to manage customer base across the spectrum of Sales, Marketing and Service activities. Maple CRM enables a wide range of services and features that enhances the customer relationship and helps in meeting specific requirements of customers from business to business.

Featuring advanced product features and enhanced automation capabilities, Maple CRM integrates the power of Email & Phone along with its other functions. The automation can be plugged in as per the business process requirement to enhance the customer interaction experience.

Maximize the Operational Efficiency:

Maple CRM’s flexibility offers the added advantage of reducing operational costs associated with the customer interaction for both sales & support. With fast & easy administration, Maple CRM enables:

  • Integrate into website or landing pages using the Web API through Maple framework.
  • Defining customized views for each of the user to access the content as needed by them. The customized views provide flexible structure to create own pages and content.
  • Run defined rules to enable Maple to operate automatically based on certain actions. It can be connected to send email or SMS, notify user or the owner on variety of actions.
  • Have predefined Quotation & Invoice templates and use them to instantly generate quotes & invoices within seconds. The solution supports Product & Service Catalogue to ease up the process.
  • Easily track & report the entire sales process and the staff performance with just few clicks. Reports can be shared within sub-ordinates through the CRM interface and can be downloaded at anytime.
Maple CRM is a sales & customer focused software that offers powerful automation capabilities along with robust CRM that makes sales & customer service process easier than before.

For any questions, send an email to info@maplecrm.com