Contact Management System

Having contacts stored in excel or diaries? How do you think that will suffice your need of easy accessibility when required?

Join the Cloud Computing world and transform all your contacts to a centralized location into a Contact Management System and experience the advantages of reaching success without spending time on administrative work. Not only will you experience the benefits of moving to cloud but also will be opening yourself upto more organization efficiency.

Contact Management System from Maple comes with stand alone solution for Contacts as well as full fledged CRM with more features for in-depth analysis of each enquiry.
Get instant updated of your business process, automate the functions, collaborate with people combining the technology to monitor the customer behaviour & analytics and track your sales growth.

Maple provides a greater overview and helps in focussing on lead generation, closing deals and gaining expertise. Maple CRM solution streamlines and automates your business process, provides insight into sales leads and customer data, ensuring greater customer satisfaction.

To learn how CRM software can improve your business strategic goals, check out Maple features and find out.

Cloud based Contact Management System

Customers are an integral part of every business. Having quick and easy access to customer information may give your company an edge over the competition. You need to provide a technology service to all your employees to ease the process.

Implementing a Contact Management system can offer your company a complete picture of all customers at a glance. With cloud  based solution, all your employees can connect with the necessary information anywhere they go. The solution can be beneficial for large companies with multiple sales people or multiple channels to manage, as well as for small companies looking to expand and capitalize on all leads.

Another benefit of cloud based solutions, are the cost reductions. Having a Web-based platform frees companies from spending money on software, deployment, and maintenance.

Contact Management system helps in in organizing and managing your customers, so that you can focus on offering the best goods and services. Your employees can concentrate on the core business without having to worry about the tedious administrative duties. Managing customers is ease with an efficient online Contacts Management system.

How Contact Management System can help you?

  • Customer Contacts – Quickly and easily add, edit, and update information and customer records as needed.
  • Quick Search – Search quickly any information or sales lead.
  • Customer data – Keep detailed records of all customer interactions.
  • History – Get complete view of customer history and details.
  • Share information – Control who can access the customer details.
  • Resource – Allocate the customer work to different team.
  • Activities – Track all the activities and communications.
  • Connect – Connect to customers instantly through email or SMS.
Employing technology will eliminate the tedious work of administrating the process and helps in streamlining work and enables to work smarter.
Contact us today and avail a web based Contact Management System!


CRM leads and contacts

Sales pipeline in any CRM deals with leads, opportunities, contacts and accounts. A lead record is created when an individual shows interest in your service or you contact him for offering service. The lead is a very light weight source in CRM which may or may not get business.

The sales team uses this lead for connecting and offering the business service and trying to convert it into business. If there is any further interest shown by the lead, it could be then converted to ‘opportunity’. An opportunity contains additional information of what product or service he is interested, possible time for conversion etc. The opportunity can then be closed by the sales team or it can continue to be a business.

A contact in CRM is an individual having primary contact address. In the sales pipeline, a lead can directly moved to contact skipping the opportunity stage.

Getting leads has different means. It could be through the pile of contacts that you have received by a survey or by attending tradeshows, or directly purchasing leads. So with this set of leads, the sales team can work on to qualify the promising ones and dump the rest. The important feature of the lead management is that you have sorting and grouping option which helps for categorizing.

Lastly, the account record in the CRM system manages the complete life cycle of a company(your client). All the company related information is stored and accessed whenever required. Service tickets, activities and assignment, schedules and tracking act as an important feature in account management.

So leads could be referred as temporary lists and contacted ones could be moved to a different stage, remaining still stays in the lead list or could be dumped. Do regular housekeeping on all the leads, contacts and accounts so that you have updated and clear customer related information.


Winning more deals with CRM

Capturing leads and understanding the customer’s interest is the prime objective of Sales CRM, then follows the various techniques to manage these leads well and convert them into customers. Maple CRM helps in streamlining and managing the complete sales life cycle.

Gone are those days when sales executives and managers used to calculate and track sales and profits in files and papers. Spreadsheets have also been taken over by Sales Management Softwares. Now businesses rely on technology which can simplify their complete work. Such softwares provide an efficient method of organizing and processing the leads from first to last.

Firstly, the CRM helps in managing the marketing campaigns, generate leads and track all these. To add here, various third party applications offer integration to the software for generating leads through emails, web pages or cell phones. The marketing team or the sales executives can monitor the generated leads and assign it to the concerned department for further process. With the help of CRM, you can keep better track of all the communication and history of the leads. It helps in understanding what is the customer’s interest and what better can be offered to keep him satisfied with your company. All operational work are in organized manner.

With a well organized contact manager, you can easily store and access all your contacts anytime. Using CRM, managers can monitor the sales executives and their work and help them in improving the process better. You can manage your sales team the way you want.

CRM has to be used as a strategy in order to track sales quickly. There are lot of benefits that can be gained by using the CRM efficiently. Read Sales Management CRM article to further understand what CRM can offer for managing Sales. Winning more deals is no more a dream with a good CRM system.

Contact Manager

The need of Contact Manager:

Contact manager allows you to easily store and manage all your contacts and their details. It helps you to track all the information related to the contacts like name, telephone number, address etc. This could be stored in a centric database which can be accessed from anyone and also, this way information can be updated regularly. Businesses can be managed more efficiently since it eliminates the efforts of using manual methods.

The contact manager is an organized and most convenient method of maintaining the contact information.

Online Contact Manager is more useful for people who are on the move, especially sales and business people. It enables people to access the required information at anytime and from anywhere.

CMS (Contact Management System) lets people record and track customers/leads in an efficient way. CMS also results in more productive tracking, sharing and analysis of customer information when compared to manual methods.

With Maple CRM, you gain the power to centralize, share, manage and analyze all your contact management data, free from tedious manual processes and administrative hassles.

Maple CRM provides a systematic way of adding contacts and maintaining them without much effort.

The benefits that you could acquire from Maple:

  1. Work from any web browser: All you need is a computer and internet connection. You don’t have to depend on desktops for using Maple. This gives you the flexibility of using the software from anywhere.
  2. Real time update: With Maple, updated information is available in the server at real time allowing people to access current details which are up-to-date.

Maple provides productivity and has better and faster collaboration.

Maple offers CRM on demand and includes contact management for business. For more information log into