CRM Solution for Automobile Companies and Dealers

The Indian automobile industry has demonstrated a phenomenal growth. Today, the Indian automobile industry presents varieties and models meeting all possible expectations and globally established industry standards.

The automobile sector of India is the seventh largest in the world. During the early stages of its development, Indian automobile industry heavily depended on foreign technologies. However, over the years, the manufacturers in India have started using their own technology.

New brands are multiplying and ranges of products are growing. For automobile dealers, building relationships with customers and offering new expriences is quite a challenge. CRM helps them to manage all their customer interactions well and systematic, thus allowing them to improve their profit revenue.

So how Maple CRM can help Automobile Industry to improve the business volume?

1. SMS promotion to targeted customers.
2. Facilitate customers to book test drives through SMS request.
3. Advertise on new product launches.
4. Manage database of customers (grouping them into different categories based on their interest, budget, brand etc).
5. Vehicle Maintenance/Security tips to existing customers.
6. Service reminders to existing customers.
7. Insurance renewal alerts.
8. Service booking through SMS.
9. Payment and document submitting alerts.
10. Using SMS to get an update of the service status.
11. Using ZipDial Toll free to run a virtual call center.