The best way to Integrate Business with Intelligence

Are you able to optimize the efforts of your sales team and effectively leverage the technology? Enable smart technology process with integration solutions and enable greater level of visibility & efficiency to your organization which can lead the path to sustained growth and increased revenue.

Find out how CRM API Integration can help you ease your business sales process not just act as a simple system but as an intelligent tool that can automate and maximize success.

CRM Integrations with web pages act in building Website and CRM to function together seamlessly. The solution enables the CRM to work double time, automatically capturing the leads directly from your website and to increase turn around time.

How often we end up wasting time on creating the leads, allocating it to right sales manager and leave a reminder note to him about the new lead? I would definitely consider it as a waste of time and why not leave it to on CRM integration to do it all for me. Let the CRM create the leads automatically, allocate it to the right set of people (allocation can be done through various logics and conditions like round robin technique or even a simple region or product specific) Let your sales team get instant reminder through email/sms about the new lead using which he can take immediate action on them.

I am sure with the actions happening that quick, your sales team will be able to instantly reach out to the leads and work on getting conversions.

Just not that, there are Email & SMS Integration solutions as well which can be connected to your CRM. Your sales process can speed up and you have all the information at one place. Tracking and monitoring your sales process can be that instant with just few clicks.

What more? You can customize your integration capabilities with customized fields and making them viewable in a single area. The solution can help you get prepared, delegate tasks easily, monitor the company performance, and identify customer trends as they happen. Utilizing CRM Integration can definitely boost your sales growth as more and more customers look online and engage in company interaction.

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Coming out of the traditional approach

So let’s start off with a few questions. How does your organisation keep track of its leads, prospects, clients or constituents?  You may have your sales leads tracked through a Microsoft Excel spreadsheet or even better, through Google spreadsheet and maybe your customers’ documents are trapped in a file cabinet. But what would happen if you begin to assemble all those contacts in one place? How would that change the way your organization connects with people?

A CRM (customer relationship management) software is the answer to all. It can help everyone who interacts with those contacts work together to maximize the impact of each of those relationships.

CRM refers to a wide range of traditional and online software solutions that help an organization keep track of its constituents. CRM programs keep a record of the organization’s contact with a constituent and can remind employees to follow up with that person at the appropriate time.

Depending on the size and structure of the organization, a different staff member might manage each of those relationships, but what if all the employees are looking at the same record when one particular member interacts with that person? By keeping all of this information in a single CRM database, everyone who interacts with that contact can see the big picture of the organization’s relationship with her.

Now-a-days, there’s this buzz going on around regarding Cloud Computing. So, if put simply, cloud CRM refers to any CRM system that one access over the Internet rather than hosting it on his own computer. The software itself runs on computers in datacenters owned or rented by the CRM providers.

Unlike most traditional CRMs – whose costs might include both a site license and licenses for individual users or devices, in addition to hardware costs – most cloud CRM systems offer a per-user pricing model. This makes it easier, and likely less expensive, to change the number of users who can access the database as per the changes in needs.

Similarly, depending on how an organization is structured and who needs access to the CRM, one may find keeping the CRM in the cloud to be less of a hassle. If the people who need to access the database, and not all of them work in the same office, or if employees need to be able to access the database from the field, then connecting remotely to an office server can be an annoyance. If an organisation has multiple branches throughout a city, then cloud CRM can be a way to collate all of the branches’ shared relationships in one place, thus making it a boon in disguise in maximising productivity and minimising the efforts of the employees.


Lead Management System with powerful integrations

Lead Management system is all about getting enquiries from various sources, contacting the leads, nurturing the leads to convert them into business. The process starts from one point of the sales funnel and reaches the end of the funnel as qualified or disqualified lead. The entire process needs to be tracked and analysed to improve for future enquiries.

Lead Management System lets in moving your enquiry through the Sales funnel passing from Leads, Opportunities, Prospects, Accounts and finally being Customers. The process comprises managing activities and schedules under the different phases of Sales funnel. Adding documents, remarks, interaction details & other information are all the part of process in managing leads and the system helps in maintaining these information as per the business need.

Online Lead Management System has offered much benefits to various businesses. With Maple’s integrated options, your lead management system can do a lot more.

Maple offers Web Interface and SMS Integrations, that can simplify your lead capturing process and eases the operation model. Your enquiries coming from website or any webpage easily lands up in your system and also allocates it to one of your executives. Customers who are interested in your product can simply send an SMS and that would reach the system assigning it to one of the staff.

The integration can be configured in such a way that depending on the location, pincode or any other information it can be assigned to the particular department, branch or executive. It works in a fairly simple way.

With such wide variety of capabilities, Maple CRM helps in letting your business achieve its goal from one centralized location. The above integration feature is just one part of the Maple CRM system. To discover much more features and its benefits for your business, do contact us.


Connect to your customers using Maple CRM Software

Maple CRM Software helps you to centralize all your prospects and lead conversations so that nothing goes missed out and it is available for easy search. The automated CRM solution lets you easily organize, prioritize and engage with your customers. It also helps to connect to customers in a better way increasing the overall customer satisfaction and ensuring that your customers are getting accurate and timely response.

The automated lead generation tools let you get connected to your leads through various ways in an efficient manner. It offers Web Integration where your website or any web page is integrated with the CRM system and leads are captured in your CRM with all the information and further allocating it to your executives for quick process.

SMS Integration works in different ways where inbound and outbound customization process can be set and your CRM can work just the way you want through a simple SMS. SMS Integration is most of the times helpful for executives who are on the field and when they need an access to the CRM system for updating their customer interaction details.

Email Integration, Zipdial Integration are further more options which are available for generating leads automatically and processing them into the CRM system through phone calls or email capturing.

Integrations like such lets you have a comprehensive system along with your CRM resulting in you and your business having an efficient and smooth work flow.

To learn more about Maple CRM, visit

About Maple CRM:

Maple CRM is an on-demand CRM software solution which focuses on both Sales & marketing as well as customer support. Maple CRM helps in maximizing the sales opportunities by speeding up the sales cycle and providing better sales process and also to improve the customer support process aiming to give better customer satisfaction.