Implementing CRM solution in a simplified way

You may have implemented a CRM solution for your company, but everyone in your organization may not have properly used the new system. This could cause many companies to feel that the CRM is not worth and may stop using it. Employees think that using a CRM solution is too much of a time consuming to learn how to use the system and to make use of the data collected.

Every new solution takes sometime to really understand and use it. But the time invested really pays off later. Here are few ways how you can simplify your way of using a CRM solution thus ensuring a good way to use the solution and get benefits from it.

1. Establish Best Practices

Chalk out the best practices to use the system. Engage actively with the end users and figure out the best process for activities. This will help all the users to follow one process and to collaborate together to provide fruitful output.

2. Use what is needed

Your CRM may offer many features with the package, but that does not force you to use what is not required and end up in wasting time and energy. Not every feature is going to be relevant to your organization. If you already have certain process that is defined, follow the same. If something new is available that is going to help you out, then make use of it. (You can try, which offers features that is tailored based on your requirement)

3. Automate certain tasks

Don’t unnecessarily waste your employees time on tedious, repetitive tasks. Set up automated systems to do the work for you. Develop templates to avoid time on drafting the information everytime. Email templates, Invoice/Quotation profiles, Report templates can save much time. The easier your system is to use, the more people will actually use it.

4. Keep data segregated and clean

Your CRM software is only as good as the data you have stored in it. Every employee should ensure of keeping up-to-date information in the system. If the system is not updated regularly, then slowly this can add up to a database filled with obsolete information. Keep the data categorized so that you know where to search for it when it is needed. By classifying them in different ways, it is easier for you to differentiate your customers and focus only on those which is worth spending time.

Adoption of a new CRM system can be difficult to deal with for any organization, but with a strong commitment and a simplified process, your company can be on it’s way to CRM success.

Increase productivity with CRM solution

How much of your sales executives time end up in making reports and marking the status of enquiries?

It is a common issue that many companies having sales & marketing department experience. Lot of time is wasted in preparing daily/weekly/monthly reports. But is it worth spending precious time of the executives in reports rather than making business happen? Can this unproductive work be reduced?

Yes, definitely. The times have changed and the technology has lot more to offer for the business market.

Cloud CRM with Reports

A web based CRM can be your solution for all business problems. Maple CRM is a simple and useful CRM solution. Here is a quick look at the benefits:

  • Accurate & up-to-date information
  • Get connected from any place using any internet enabled device
  • Less time required to fill data
  • Customizable reports based on your choice & conditions
  • Charts for analysis

Let your sales & marketing executives leave behind the administration work and concentrate on achieving business targets and success. Bring in an organized business model that can save time and increase profits. For more details regarding the solution, visit


Why CRM Software?

It is well known that businesses grow and succeed based on their relationship with their customers. Satisfied customers will be repeat customers and happy customers will refer new customers. A key component of managing customer relationships is to make use of Customer Relationship Management (CRM) software. CRM software has been designed to help businesses benefit from their customer relationships.

By helping customers know that you recognize them personally, you can maintain strong relationships and devoted customers. Strong client relationships will help you discover new clients through referrals from your satisfied customers.

Why Web based CRM Software?

Many people fail to realize that traditional on-premise software is not safe or reliable. Computers can crash or get stolen and hackers can easily access your valuable business information. Many people fear to switch over to the web based solutions because it is a new concept and they don’t understand how it works.

Data which is stored on the web with Maple CRM Solution are lot more secure than on your hard drive. Not only that, you can access it from anywhere and provide access to your staff with controlled permissions. Extensive investments are not required and you don’t need to worry about the maintenance or upgrades. Thus it does save a lot of money for your business.

Maple offers everything that you need for your business to run smoothly. It also provides integration facilities there by helping you to increase profits through various options.

Maple CRM solution enables companies to develop stronger relationships with customers and maintain a clear view of customers throughout the business relationship. The solution helps in boosting your customer’s satisfaction, increase value from existing customers and decrease costs associated with supporting and servicing.